FAQs

Yes, we offer domestic and international shipping where regulations allow.

Yes, children are welcome with adult supervision. We also provide non-alcoholic options.

Leashed pets are welcome in outdoor areas. Please ask our staff about indoor rules.

Yes, we offer private tastings and events by appointment. Contact us for details.

Guided tours are available on select days and must be booked in advance.

Yes, we provide free parking including spaces for buses and large vehicles.

We are open for lunch [days/times] and for dinner on selected evenings. Please check our bookings page.

Reservations can be made online through our website or by phone at [phone number].

Yes, we cater to vegetarian, vegan, gluten-free and other dietary needs. Please inform us when booking.

Yes, we host weddings, birthdays, and corporate events with custom menus and wine pairings.

Yes, we offer curated wine pairings for each course created by our sommeliers.

Yes, families are welcome and we also offer a children’s menu.

The Wine Club is our exclusive membership offering curated wine shipments, discounts, and invitations to special events.

You can join directly through our website by selecting your membership tier.

Benefits include exclusive pricing, early access to releases, complimentary tastings, and invitations to member-only events.

Shipments are delivered quarterly, with options for customization depending on your membership plan.

Yes, we have optional wine pairings available with both the short and long tasting menus. Our wine pairing leads you through a selection of current and back vintage wines from the Maxwell cellar. 

short menu / wine pairing - $65 per guest long menu / wine pairing - $85 per guest

We also have a small international wine list, with wines available by the glass or bottle.

Yes, but we recommend to plan in advance as last-minute transportation requests may experience long wait times.

We also work with local transportation providers and can supply contact details upon request. 

We ask that bookings of up to 8 guests provide 48-hour prior notice of cancellation or reduction in guest numbers. Bookings of 9 guests or more require a 72-hour notice of cancellation or reduction in guest numbers. If you do not attend your booking, cancel last-minute, or reduce your numbers within the 48 hour / 72 hour period, we reserve the right to charge a $110 fee per person.

Our menu changes every 10-12 weeks to reflect the season and freshest produce. You can see our current sample menu here.

We offer a multi-course tasting menu, reflecting the seasons and this changes regularly. Menu selection can be made on the day, we do ask that the whole table dines on the same menu. We do not offer an à la carte option.

To avoid being rushed and to allow you and your guests to enjoy your dining experience we recommend you allow 2.5 - 3 hours for the short tasting menu or 4 - 4.5 hours for the long tasting menu.

Please allow additional time when dining with a group.

Yes, we can accommodate our tasting menu to suit most dietary requirements & allergies. Please inform us of all allergies at the time of booking as modifications cannot be made on the day of your reservation. Unfortunately, on our current menu due to the complexity of some dishes, we are unable to accommodate the following dietary concerns: Vegan / Egg Allergy / No Mushroom / No Onion / Seaweed Allergy. Please note, the combination of 2 or more dietaries may not be accommodated, for example Gluten-Free + Dairy-Free.

Absolutely! Bookings of 16 guests or more must book our glass-enclosed Deck for exclusive use. We ask interested parties to contact us so we can organise a meeting and discuss our private function options. If you wish to walk through the restaurant and hear about our exclusive-use bookings, please send enquires to experience@maxwellwines.com.au

Yes, corkage is $50 per 750ml bottle, with a maximum of 2 bottles per table. The bottle in question must also not be on our wine list. Please contact us should you wish to BYO.

Can I bring a cake?
A great deal of thought and time has gone into the creation of each course, and the menu as a whole concept. Therefore, we ask that outside food not be brought into the restaurant. 

Can we bring decorations for the table (eg, balloons, ornaments)?
With respect to all our guests and to avoid disrupting anyone’s view and experience, we do not allow any balloons, ornaments, or table decorations to be brought into the restaurant unless you have booked a private event. If you do have a special request, please email or call us in advance to see what we can accommodate.

Children 12 years and older are more than welcome to dine at the restaurant, but please be aware that no reduction in menu size or price is available. If you are bringing your 12+ year old child to dine please reserve them a seat. The full menu price will apply. Prams and highchairs are not permissible in the restaurant.

There’s no strict dress code, however, most people choose to dress in smart/casual attire.

Yes, please let us know in your booking so we can allocate a suitable table close to the access.

The Wine Club is our exclusive membership offering curated wine shipments, discounts, and invitations to special events.

You can join directly through our website by selecting your membership tier.

Benefits include exclusive pricing, early access to releases, complimentary tastings, and invitations to member-only events.

Shipments are delivered quarterly, with options for customization depending on your membership plan.

As a member you receive 20% off your regular shipments, and 20% off anything additional purchased in the tasting room or online, all year round. 

Freight is free for dozens, Australia wide. For 6 packs, freight is free for orders of $180 and over. If your order is less than $180, a flat rate of $12 is charged Australia wide. 

Yes, you tell us which wines (or meads) you love and want to receive regularly. You have full control over the contents of your pack. Login any time to the website to view your wines on your next shipment via our member portal. 

No, you can mix it up and make changes to every shipment, or just continue to order your favourite, regular order.  Many members change their order according to the season - ordering whites for Summer and reds or Spiced Mead for Winter. Just logon to the website to make changes, or contact us direct on 08 8323 8200 if you need assistance.

You can change your wine selection at any time before your next scheduled order. Simply follow the below steps: 

1. To view your wine or make changes to your selection, simply click on heading “CLUB” then click “Login” 
2. A summary of your wine club membership will show up in the body of the page. 
3. To change your wine pack, scroll down and click ‘EDIT PACK’ and then ‘EDIT WINES’ From here you can add and remove the wines in your pack until you find the selection you’d like.
4. Just remember, the total number of bottles you select must match your subscription. Be sure to click ‘SAVE’. 
5. Contact our membership team on 08 8323 8200 if you need any assistance.

While there isn’t a specific mead club, you’re welcome to order your favourite mead (Honey, Spiced or Liqueur) as part of your regular shipments. You can order straight dozens or make up a mix of your favourite wines and meads.  Due to shipping restrictions, the Sparkling Mead (sold in 24 x Cans) can’t be included in your regular shipment, but you’re welcome to add a carton of Sparkling Mead to your regular shipment, on top of your 12 bottles. 

You can skip a shipment or put your order on hold at any time by contacting us on (08) 83238200 or members@maxwellwines.com.au, or by logging onto the member portal. 

Your membership is ongoing, but you can cancel your membership at any time after your minimum purchase obligation (24 bottles in the first year) has been met with no penalty. Please contact us at members@maxwellwines.com.au or 08 8323 8200 if you wish to cancel your club membership.   We can also place your shipments on a short hold – while retaining your member benefits, just ask us!  

You can logon anytime to our website via the member portal, and view your wineselection and see your next shipment date.  We’ll email you two weeks before charging your credit card and dispatching your wines to see if you would like to make any changes to your wine selection, payment details or delivery address.

We can arrange to send a shipment to friends or family members as a gift on your behalf.  If you need a short break from shipments, we can also place your membership on hold for a few months to let you catch up.

Please contact us and we can easily change your delivery date to suit your travel plans. We can even change your shipment address to post to a holiday house or other location within Australia at no extra charge. 

The 12-pack Club subscription can be changed from every 6 months, every 4 months, or every 3 months at any time, depending on your needs.  Please contact us on  members@maxwellwines.com.au if you need assistance with this.  The 6 pack Club is sent every 3 months, on-going. 

Each year we host wine dinners in most capital cities. Members receive priority invitations and member ticket prices to these events, and we love getting around the country and sharing a meal and our new release wines with members.  When you visit McLaren Vale, you can enjoy a complimentary tasting for up to 4 people in our tasting room (value $80). And don’t forget you can purchase member-only limited release wines every time you order!

When you visit our tasting room, members can enjoy a complimentary tasting for up to 4 people (value $80).We also host regular member events atour award-winning restaurant. And if you elect to pick up your regular shipment from the tasting room, you can join us for a glass of wine or a tasting at this time.And don’t forget you can purchase member-only limited release wines every time you visit or order! 

We ship with Australia Post. Please let us know your order can be left in a safe place and we will note this for your delivery. Otherwise, if you are not home, your parcel will be taken to your local Australia Post Office for collection and a calling card left.